Fall Line Factory Service (Top Tube Replacement)


Regular price $149.00 USD
Shipping calculated at checkout.

Top Tube Replacement on your Fall Line seatpost, at the 9point8 Factory in Ancaster Canada.   

We have all the special tools, parts, lubricants, and sealants on-hand.  Why not let us do the service for you?

Price includes shipping one-way (to the Factory) from anywhere in North America.  Return shipping is extra.

Top Tube Replacement Includes: Upper Stanchion Replacement, Collar Nut Seal Replacement, Replacement of the Lower Bushing, Function, Hold and Leak Testing.  Parts and lubes are included in the price.  Other damaged or worn parts that are discovered during the service are extra.

How, exactly, does it work? Read the Instructions tab.

When you 'Add to Cart' the Factory Service item, you begin a simple process:

  1. At checkout, you will be able to choose and pay for the return-shipping to you. (The shipping to 9point8 is included in the Factory Service item price.)
  2. After checking-out, you must wait to receive an RA NUMBER, SHIPPING LABEL and if shipping from outside of Canada a COMMERCIAL INVOICE to affix on the exterior of the package. DO NOT SHIP YOUR PARTS TO US UNTIL YOU RECEIVE these items from 9point8 and UPS via email. Extra fees may apply if you do!
  3. Pack your product to ship it to 9point8.  Keep your packaging small to avoid oversize charges.  9point8 is not responsible to product that is lost, stolen, or damaged in transit.
  4. Securely affix the pre-paid shipping label and if applicable, the commercial invoice to your package and send it!
  5. When we receive your package, you will get a "Return Received" confirmation email and we will begin servicing your product(s) immediately!
  6. When we've finished servicing your products they will be quality tested, and then re-packaged and returned to you.  Status emails will keep you 'posted.'

Global Retailer Locator

Search Now

Customer Service

Get in touch

Product Videos

Watch Now

Free Shipping on orders $99 or more to Canada & US

Save on shipping and get your favorite 9point8 products quick and easy.

Recently viewed