Shipping Information

NINE POINT EIGHT INC. Shipping Information (North America)

- Shipping charges are shown on the receipt, and paid by the customer during check-out.

- Shipping charges vary by customer deliver-to address.

- Shipping is by 9point8 best carrier, taking advantage of our special rates.

- 9point8 has taken steps to avoid import duties, brokerage fees, etc. in North America. North American customers should not be charged any additional fees for orders under $800USD. (Contact 9point8 Customer Service if the carrier levies any additional fees.) Outside of North America import duties, taxes, brokerage fees, etc. are governed by the country of import and are the responsibility of the customer

- Except for domestic Canadian sales and shipments jurisdictional taxes are not applied at checkout nor included in the price of the item purchased

- A tracking number is normally, but not always, available. It is provided at the end of the shipping-day to the email address provided by the customer.

- 9point8 cannot take responsibility for carrier delays

- 9point8 takes responsibility for the package until in the customers hands. If lost by the carrier, it is covered by 9point8

- Returned items, for any reason, must be pre-approved and coordinated with Customer Service.  A valid RA number, provided by Customer Service, is required.  See Warranty and Returns.  This step is mandatory to avoid substantial fees.


Free Shipping Information

We offer free shipping for eligible orders, anywhere in North America. Simply choose 'Free Shipping' during checkout. Contact Customer Service at if you have any questions.

  1. Free shipping only applies to orders over $99.00 USD. Cannot be combined with other discounts.
  2. Free shipping promo available to North American consumers only. (No resellers, no ProDeal customers)
  3. 9point8 reserves the right to modify, cancel, revise, rescind, update, change, extend, withdraw (you get the idea) this offer at anytime, for any reason, without notice.
  4. Free shipping covers 9point8's preferred shipping courier and level of service.